Terms and Conditions
Effective date: 27 October 2026. Last updated: 27 October 2026.
1. About these terms
These Terms and Conditions apply to your use of the Chennai Traders website. The website is operated by Chennai Traders, 247, Ambalathadayar Madam St, Heritage Town, Puducherry 605001.
By using the website you agree to these terms. If you do not agree, please do not use the website. See also our Privacy Policy.
2. Purpose of the website and permitted use
This website presents information about Chennai Traders and the hardware and building materials we supply, such as stainless steel pipes, sheets and fittings, doors, door and bath fittings, home décor items and related products, and tells you how to contact or visit us. It is a product catalogue, not an online shop: you cannot place or pay for an order through the website.
You may use the website for lawful, personal or business purposes connected with finding and enquiring about our products. You must not misuse it, attempt to interfere with its operation or security, or use it to send us unlawful or misleading material.
3. Product information, images and availability
We try to keep the website accurate, but it is a general guide. Product names, categories, descriptions and photographs are provided for information only. Photographs and catalogue images may differ from the actual product in colour, finish, size, design and appearance because of lighting, screens and printing.
The website does not show prices or stock levels. Please confirm product availability, specifications, sizes, finishes and prices directly with Chennai Traders before you rely on them. Products shown may be withdrawn or changed without notice.
4. Enquiries, quotations, pricing and orders
Enquiries are made by phone, WhatsApp or in person at the store. Nothing on this website is an offer to sell. Prices, availability and any quotation are confirmed with you directly by Chennai Traders. Payment, delivery, returns, refunds, cancellations and warranty terms are not set by this website; please confirm them directly with Chennai Traders before you buy. Where a product carries a manufacturer’s warranty, that warranty is provided by the manufacturer.
5. Railing and cupboard work
The website mentions that we take up selected railing and cupboard work and arrange skilled workers for installation. Any such work, including its scope, price and timing, is agreed with you directly and is not governed by the information on this website alone.
6. Intellectual property
The website’s text, layout, photographs, catalogue images and the Chennai Traders name and logo belong to us or are used with permission. You may view the site and share links to it. You must not copy, reproduce, modify or republish its content for commercial purposes without our written permission.
Other brand names, trademarks and logos shown on the website belong to their respective owners. They are shown to indicate products we handle and do not mean that those owners endorse this website.
7. External links and third-party services
The website links to and embeds third-party services such as Google Maps, WhatsApp and Instagram. They are not under our control, and we are not responsible for their content, availability or practices. Your use of them is governed by their own terms. See our Privacy Policy for how the embedded map works.
8. Disclaimers and limits on liability
The website is provided “as is”. We do not promise that it will always be available, error-free or up to date. To the extent permitted by law, we are not liable for any loss arising from your reliance on the website’s information or from interruptions to it. Nothing in these terms limits any right you have under applicable consumer law or any liability that cannot be excluded by law.
9. Governing law and disputes
These terms are governed by the laws of India. We encourage you to contact us first so that we can try to resolve any concern directly. Subject to applicable law, the courts at Puducherry, India have jurisdiction over any dispute arising from these terms.
10. Changes to these terms
We may update these terms from time to time. The updated version applies from the date shown on this page. Continued use of the website after a change means you accept the updated terms. These terms take effect on 27 October 2026.
11. Contact us
Chennai Traders, 247, Ambalathadayar Madam St, Heritage Town, Puducherry 605001. Phone: 90039 76162. WhatsApp: 8825837977. Email: chennaitraders.pondy@gmail.com.